Return & Refund Policy
At Mini Moos Farm, we take great pride in raising happy, healthy, and well-socialized miniature cows. Your satisfaction — and the wellbeing of our animals — are our top priorities. Please read our return and refund policy carefully before making a purchase.
All Sales Are Final
Because our sales involve live animals and professional livestock transport, all purchases are final. Once a mini cow has safely left Mini Moos Farm, we cannot accept returns or exchanges under any circumstances.
This policy is in place to protect the health and safety of our animals — returning livestock can cause unnecessary stress or potential exposure to illness.
Health Guarantee
Every mini cow from Mini Moos Farm is:
- Fully vet-checked and certified healthy before leaving our ranch
- Current on all vaccinations and deworming
- Delivered through USDA-certified livestock transport partners
If your animal arrives with any serious health concerns within 72 hours, please contact us right away.
Deposits & Cancellations
- non-refundable deposit is required to reserve any animal.
- Full payment must be completed before shipment is arranged.
- Orders canceled within 7 days of the scheduled delivery are non-refundable.
Delivery Policy
While we only partner with trusted and experienced transport handlers, Mini Moos Farm is not responsible for:
- Delays due to weather or transport conditions
- Any injury or illness caused by mishandling after delivery
- Improper care once the animal arrives at your location
We always do our best to ensure that every cow arrives healthy, comfortable, and stress-free.
Contact Us
We want every buyer to feel confident and informed about their purchase.If you have any questions or concerns about your order or our policy, please reach out:
Email:info@minimoosfarm.com